Knowledgebase:
Zimbra and Outlook signature sync errors
Posted by rbTech Staff on 28 February 2013 05:09 PM

We've seen a few customers experience errors with Outlook trying to sync signatures over to the Zimbra server.  It's very sporadic and doesn't seem to be limited to a particular version of Outlook or ZCS.

The easiest way to fix this is to go into your signatures and make a copy of it in Word or Notepad, then delete the default one from Outlook, close outlook and go back in.  Generally this will pull the signature back over from the server and eliminate the error messages, but sometimes you need to just create a new one.  It's an issue with certain versions of the Zimbra server[1].

If you're already running CentOS6, the upgrade to ZCS 8 is pretty painless, and you're typically entitled to it as part of your annual license fee.

It's been suggested that you also go into your Zimbra web client and delete and recreate your signatures there for completeness.

For instructions on how to add/edit/delete a .sig in Outlook 2007, follow this link: http://office.microsoft.com/en-us/outlook-help/change-an-email-signature-HA010156014.aspx
For instructions on how to add/edit/delete a .sig in Outlook 2010, follow this link: http://office.microsoft.com/en-us/outlook-help/create-and-add-an-email-message-signature-HA010352514.aspx

[1] http://www.zimbra.com/forums/zimbra-connector-outlook/49112-local-failure-notice-problem-synchronizing-signatures.html#post220380

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