Offline cache is full (Windows 8, Surface Pro)
Posted by rbTech Staff on 06 February 2015 03:06 PM

We recently had a tricky one where a user with a large, redirected Documents folder was unable to access seemingly random files when disconnected from the home network.  After some extensive Googling, we stumbled across a helpful error on the machine - the Sync was failing with an error that said the offline cache was full.

After a little looking around, we found the Sync Center -> Manage Offline Files ->Disk Usage applet that allowed us to expand hte offline file cache limit on the machine to a larger value.   Voila, the issue was fixed and everyone was happy once again!

Hope this helps someone out, and saves some pointless and fruitless searching.


(0 vote(s))
Not helpful

Comments (0)
Post a new comment
Full Name:
CAPTCHA Verification 
Please enter the text you see in the image into the textbox below (we use this to prevent automated submissions).