Outlook 2016 cursor 'rubber banding' or lagging/ advancing slowly
Posted by rbTech Staff on 31 March 2016 04:18 PM

We recently had a client who was experiencing the issue as described above:

He'd open a composer window in Outlook, or reply to a message, and as he typed the cursor would advance very slowly behind the text as he typed.  It was distracting and frustrating, especially as the user is not a touch typist, and so needed to be able to see the text he was typing.  The cursor slowly being dragged along by his text was very distracting, as the movement kept making his eyes jump behind the test, which caused typos (it would be like trying to say each letter you type, but a letter behind what you're typing).

We did some Googling and came up with a huge bunch of 'Me too!' responses to the issue, and radio silence for fixes.

After some more searching and experimentation, it looks like the issue is usually caused by having images in the email signature.  By deleting the signature, the issue usually goes away.

It appears that Microsoft released an update to Outlook that resolves the issue sometime just prior 3/17/2016, but it's not clear that it definitively fixes the issue.

Roll back to previous version:
Images in .sig cause 'rubber banding' cursor in Outlook Compose window:

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